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3 Email Marketing Must-Dos:
LAUGH
ALL THE WAY TO THE BANK WITH EMARKETING CREDOS
- By Nick Moses
It is a challenge, first up, to think-up products and services
that have a ready and constant market. Even if your product
is the best or the only one of its kind, getting people to
accept it and love it enough to try it once, and then repeat
the process is quite a tall order. Trying to drain the ocean
with a bucket is what comes to mind when I try to quantify
the sheer complexity of catering to end users, whether they
are shopping for bathroom rugs or online
marketing solutions like email appending or business
lists.
Let’s try and get the skinny on the most marketable
marketing credos from the typical consumer’s point of
view.
No.
1 Email
Marketing Must-Do: Know
your end user inside-out
Imagine you are in a shopping mall where all items are without
labels; everything looks the same from outside except when
you open the packaging and find out what’s in them.
The same is the case with customers. It’s a guessing-game
for many in the business to figure out what the customer is
thinking.
Some may call this analysis; I prefer to call it a qualified
guess, because that’s what it is. At the same time,
it is more prudent to let experts help you figure-out (lend
you their Qualified Guess!) your target consumer objectively,
rather you doing it with bias, preconceived notions or your
company’s vision in mind.
You might never quite unravel the customer’s mind,
but you can surely arrive at a calculated estimation of what
he likes, dislikes, wants, doesn’t want, despises, expects:
THINKS, really!
No.
2 Email Marketing Must-Do: Customize
your product or service
‘Customize’ yourself first. Once you have a fairly
good idea of what goes on in the minds of your target group
of customers, you can ‘customize’ yourself, not
just the product or service you are selling. What it means
is, you need to be perceived by the consumer that you exist
ONLY for THEM! That you cater to them singularly and to no
other.
This perception can be brought about in them minds of the
consumer with carefully crafted media campaigns, public television
spots, press releases, and social events sponsored by your
company, the list is exhaustive. It seems there’s nothing
new to all these, but the entire exercise is orchestrated
with one goal in mind – Make the consumer ‘feel’
for you, your company and your product. If you manage this,
success will be just a quarter of an inch away.
No.
3 Email Marketing Must-Do: Deliver what
you promised
Sure this is an oft-repeated sales and marketing diktat,
but there’s no other entrepreneurial Hara-Kiri than
making your target consumer feel like a colossal sucker.
To keep the profits
climbing ever higher, businesses cater to as many
persons as possible and that’s no secret.
But for most smart businesses, one of the sterling marketing
practices includes, making the consumer feel special and more
importantly, that he is Not a Sucker.
Most of the times, even when the product or service is good,
the consumer feels or is made to feel by his peers that it
was bad/unsatisfactory/ That You Got Suckered, and so on.
This is a big no-no for any business.
What
MUST you do?
Deliver on your promise. Come through on your envisaged
benefits and advantages for your consumer. Your email marketing
campaign must ensure that these must-dos are given due consideration
for you to see the maximum results.
Again, it would be alright if you at least fulfill 40% to
45 % of your promise, ensuring to make it known to your consumer,
and remind him on a regular basis that YOU exist for him.
The end result is that you net clientele with unending loyalty,
free word-of-mouth campaigner for your product and increase
in profits, ROI and less sleepless nights.
You can always connect
with the pros that do this sort of thing (make
you more money!) every waking hour.
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